Your restaurant's phone, answered by AI.
Gratly's voice agent picks up every call, takes takeout orders, handles reservations, answers FAQs, and routes complex requests to your team — so no call goes unanswered.
A voice assistant built for restaurants
Trained on your menu, hours, and policies — it handles the calls that keep your host stand busy.
Takeout ordering
Takes complete phone orders with modifiers and upsells — sent straight to your POS.
Reservations
Books tables, manages waitlists, and sends SMS confirmations automatically.
FAQ handling
Hours, allergens, parking, dress code — answered instantly, every single time.
Custom voice
Pick a voice and greeting that matches your brand so callers feel at home.
Natural conversations, zero hold time
Gratly handles calls the way your best host would — friendly, accurate, and fast. It knows your full menu and every policy.
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🎧Understands accents
Natural speech recognition handles any caller. -
🔄Handles interruptions
Follows the conversation even when callers change direction. -
✅Confirms every detail
Reads back orders before submitting to avoid mistakes. -
👥Smart escalation
Transfers to your team when a human touch is needed.
Full visibility into every call
Monitor conversations from your dashboard. Transcripts, call duration, outcomes, and trends — all in real time.
- ✓ Live call transcripts and recordings
- ✓ Call volume and peak hour analytics
- ✓ Order accuracy tracking
- ✓ Escalation alerts sent to your team
Every call answered, even at 2 AM
Your AI agent never takes a break. Catering inquiries at midnight, early morning reservations, holiday hours questions — all handled.
- ✓ Works outside business hours
- ✓ Handles unlimited simultaneous calls
- ✓ No additional staffing costs
- ✓ Supports multiple languages
Go live in under a day
No hardware, no code — three steps to an AI-powered phone line.
Share your info
Upload your menu, hours, and policies. We train the agent on your restaurant in minutes.
Forward your line
Set up call forwarding from your existing number. Five minutes, no new hardware.
Go live
The agent starts handling calls instantly. Monitor transcripts from your dashboard.
More than just an answering service
A full front-of-house AI assistant built specifically for the restaurant industry.
Instant pickup
Every call answered in under 3 seconds. No hold music, no voicemail.
Sounds human
Natural voice with your custom greeting. Callers won't know it's AI.
Learns your menu
Trained on your exact menu, specials, pricing, and modifiers.
Handles peak volume
Unlimited simultaneous calls. Friday dinner rush? No problem.
Smart escalation
Knows when to transfer. Complex requests go straight to your team.
Multi-language
Serve every caller in the language they're comfortable with.
Ready to stop missing calls?
See how Gratly's AI Voice Agent fits your restaurant — plans start at $99/mo.